Information

Shipping

Free shipping within Australia on orders over $150. 

Orders are processed within 3-5 business days.

Buyers are responsible for duties, taxes, and import expenses for international shipments. Taxes and duties are not included in shipping costs.  

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Returns

No refunds or exchanges on products.  All sales are final.

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Booking cancellation policy

Full refunds are available for cancellations made more than 7 days prior to the course start date. Cancellations made within 7 days of the start date will not be eligible for a refund.

Faulty items

All purchases are final, unless an item is faulty.

Unfortunately faults do happen. Please contact us within 48 hours of receiving your Product if faulty or damaged so we can organise a replacement or refund.

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Damaged items

Tracking info and insurance are provided with every order. However, the buyer assumes responsibility after the order is dispatched. Claims for lost, stolen, or damaged packages must be filed with the shipping service provider.

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Ceramic care

Unless specified otherwise in the product description, all items are microwave and dishwasher safe however it is encouraged to avoid both to extend longevity of the piece. 

Never leave your ceramic soaking in water for long periods of time.

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Like most materials when exposed to heat, ceramics also get rather hot. Please be mindful when drinking hot liquids instantly out of your cup as you may not only burn your tongue but also your fingers. It will be worth the wait.​

Please do not stress if you notice the inside of your cup dulling over time, this is your cups way of ageing. It will not affect its quality or longevity, it is simply proof that you’ve shown it lots of love. 

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Packaging

All our pieces are packed with extreme care and are all eco friendly and recyclable. On the occasion bubble wrap is required, it has all been reused from personal deliveries and we encourage it to be reused again. 

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Payment

Payment information is process securely via Stripe or PayPal.

No payment details will be stored.

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Missed out on something?

If an item is no longer listed online, commission enquiries can be made through the contact tab.

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Cancellation & Rescheduling Policy

You may cancel up to 14-days prior to the date of your class and receive a full refund of the value of the class.

 If you cancel between 7 and 13 days prior to the class, you will be eligible for a partial refund of 50% of the class value.

Cancellations received less than 7 days before the date of the class are not eligible for a refund as materials for your class will have been purchased by this time. 

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Missed Sessions

At this time, we do not offer make-up sessions for missed classes. Please contact us to discuss alternative options if you are going to miss a class.

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About us

Previously known as Art by Ekat, ABE Ceramics creates functional and decorative handmade pieces in Adelaide. Each item is crafted using a pottery wheel or hand-building techniques, resulting in unique and affordable items for everyday use. Located on Melbourne Street in North Adelaide, our studio also offers ceramic workshops and classes for both adults and children. 

Our studio is located on the ground floor of the Melbourne Street Gardens offices (across the road from UR Cafe and Saint Garde. Parking can be found along Melbourne Street or in the car park on Dunn Street.

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